Shipping policy
Processing Time
All orders are made to order. Please allow 2–7 business days for production before shipment.
Shipping Times
Estimated delivery times are provided by the carrier and are not guaranteed.
Tracking
Once an order ships, a tracking number will be sent to the email provided at checkout.
Incorrect Addresses
Customers are responsible for providing the correct shipping address. Crypted is not responsible for packages shipped to incorrectly entered addresses.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Crypted is not responsible for lost or stolen packages. Customers should contact the carrier directly regarding delivery issues.
Shipping Delays
Crypted is not responsible for delays caused by weather, carrier disruptions, customs, holidays, or events outside our control.